3D Secure is an extra level of security that we provide to customers to safeguard against fraud and to ensure your personal protection. 3D Secure is provided through the MasterCard SecureCode and Verified by Visa programs.
The program works by verifying your identity in real-time through the use of a password so you can shop more confidently and merchants can accept credit card payments with peace of mind. Having your own 3D Secure password means that you have added protection against unauthorised use of your credit card when you shop online.
In practice, every time you pay online on a website that has 3D Secure, a box will pop up from your card issuer asking you for your PIN, just like the bank does at the ATM. In seconds, your card issuer confirms it's you and allows your purchase to be completed.
It requires you to put in a predefined password for your credit card or a Netcode SMS in order to process the payment. If you are not familiar with this process you may need to contact your bank regarding this matter. Otherwise we are able to book tickets for you over the phone, booking fees may apply.
What steps should I take to ensure my 3D secure is set up correctly?
If you find that the page is redirecting to an error message relating to 3D secure please contact your bank for more information