All 'Time to Pay' instalments are processed on a monthly basis, at 3am (AEST) on the 16th of the month. This includes months where the 16th falls on a Sunday or Public Holiday.
If payment is not successfully processed on the 16th, the system will automatically retry your payment again on the 19th and then once more on the 22nd at 3am. After the 22nd, the account becomes suspended and you will be given a strict time frame (as outlined in the event Terms and Conditions) to contact Moshtix to arrange payment.
Payments will be debited from the credit/debit card used for the original booking. Unfortunately you cannot link a bank account to your 'Time to Pay' plan.
If you would like to make any additional payments or finalise your Time to Pay plan early, please give our team a call on 1300 438 849.
Further information can be found in the event Terms and Conditions.