Due to the recent advice by the Australian Government around public gatherings, HAPPY PLACE Sydney will be rescheduled as of Tuesday, 17 March to alternative dates.
Your current tickets are automatically valid for this new date, and you do not need to take any further action if you are able to attend the event.
Should you no longer be able to attend the event, you have the option to request a refund prior to your scheduled session time by logging into your Moshtix Account here and clicking on Manage Tickets to view and select the Request Refund option. If you created your booking as a Guest, Sign Up here to register and access your tickets using the same email address that was used for the booking.
Due to the number of cancellations, our refund process is taking slightly longer than usual. Your ticket(s) will be refunded back to your credit card/PayPal account and we’ll let you know when this has been done, please allow up to 3-5 business days from this notification for the funds to return to your account. If your card details have changed, please wait for Moshtix to contact you directly regarding this.
If you're unable to see the refund in your account after this period, please contact your financial institution before contacting Moshtix.
Alternatively, if you purchased tickets from an outlet you will need to go back to the point of purchase.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal at tixsupport.moshtix.com.au.
We're sorry again for any disappointment caused but hope you are able to attend the rescheduled event.