TOUCH BASS Brisbane scheduled for Saturday, 17th October 2020 has been rescheduled to the Easter Long Weekend - Sunday 4th April 2021, @ Eatons Hill Hotel.
TOUCH BASS Perth scheduled for Sunday 18th October 2020 has been rescheduled to the Easter Long Weekend - Saturday 3rd April 2021, @ Belvoir Amphitheatre.
Your current tickets are automatically valid for this new date, and you do not need to take any further action.
Should you no longer be able to attend the event, you have the option to request a refund prior to 4/09/2020 by logging into your Moshtix Account and following these steps. If you created your booking as a Guest, Sign Up here to register and access your tickets using the same email address that was used for the booking.
If you have requested a refund, it is now in queue to be processed. Our refund process is taking slightly longer than usual due to the unprecedented number of events rescheduling. You will receive a notification once your refund has been processed, and your ticket(s) will be automatically refunded back to your credit card/PayPal account. Please allow up to 3-5 business days from this notification for the funds to return to your account.
If you're unable to see the refund in your account after this period, please contact your financial institution before contacting Moshtix. If your card details have changed, please wait for Moshtix to contact you directly regarding this.
Alternatively, if you purchased tickets from an outlet you will need to go back to the point of purchase.
Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions in our information portal at tixsupport.moshtix.com.au.
We're sorry again for any disappointment caused but hope you are able to attend the rescheduled event.