To change a name on a ticket you will need to re-issue the ticket.
Only the original purchaser may re-issue the ticket. In some cases, you may incur a re-issue fee and will need to provide payment details.
You can re-issue your ticket online by logging into your account on the website, select the 'manage tickets' option on the upper right hand side, select the re-issue option and follow the prompts to enter the new attendee’s details.
Once the transaction has been approved, the re-issued tickets will be sent to the account holder's email address.
Please be advised re-issues may close 48 hours before the event, and we encourage you to complete any ticket changes as early as possible to avoid missing out.
Please note there are also covid-19 QLD Health tracing check points upon entry that are mandatory to complete prior to entering the racecourse.
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