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It’s official! Your Bluesfest 2021 ticket has been rolled over and is now valid for Bluesfest 2021 – The October Edition! New dates: Friday 1st – Monday 4th October 2021
Our incredible full lineup of the finest Australian talent has just been announced this morning. Head to the Bluesfest website to check it out! www.bluesfest.com.au
THE ROLLOVER DETAILS For current 5 Day season ticket holders (including festival entry, camping, VIP and/or parking tickets): Your tickets have been transferred to 4-Day season tickets for the new October event. All current valid 5-Day ticket purchases remain valid for the Friday 1st – Monday 4th of October 2021 event. To ensure that you are not missing out on original ticket value, you have the option to redeem the difference of this ticket in form of a credit to spend at all Bluesfest outlets at the October event. You can collect a loaded square credit card at the event to the value of the difference which can be spent at festival bars, merchandise and Bluesfest operated cafes. You will receive further communication with details about claiming and using your credit in the week commencing 7th of June 2021. This credit is not to be treated as cash, with any unused credit forfeited at the end of the October festival. You also have the option NOT to redeem your festival credit, in turn donating the unclaimed funds to support Bluesfest in their rise. Your support in choosing to claim the difference in credit used at the festival or to donate the difference to Bluesfest will help to keep our festival operating – and for this we thank you. While we work through customer requests, please note that the tickets in your account will continue to refer to the postponed April 2021 event. We will issue updated tickets closer to the event. If you do not wish to attend the Friday 1st – Monday 4th of October 2021 event you can request a refund on your ticket before Midnight Friday, 4th of June 2021.
For current Thu-Fri-Sat 3-Day ticket holders (including 3 Day festival entry, camping, VIP and/or parking tickets): Your tickets have automatically transferred to a Fri-Sat-Sun 3-Day ticket for the October event and all current valid Thu-Fri-Sat 3-Day ticket purchases will be automatically valid for Fri-Sat-Sun, 1st – 3rd of October 2021. While we work through customer requests, please note that the tickets in your account will continue to refer to the postponed April 2021 event. We will issue updated tickets closer to the event. If you do not wish to attend on the Fri-Sat-Sun you can request a refund on your ticket before Midnight Friday, 4th of June 2021. If you wish to attend another date, you can request a refund on your ticket before Midnight Friday, 4th of June 2021 and rebook for another day.
For current Thursday ticket holders (including single day festival entry, camping, VIP and/or parking tickets): Your tickets have been transferred to a Friday single-day ticket for the October event and all current valid Thursday ticket purchases will be automatically valid for Friday 1st of October 2021. While we work through customer requests, please note that the tickets in your account will continue to refer to the postponed April 2021 event. We will issue updated tickets closer to the event. If you do not wish to attend on the Fri-Sat-Sun you can request a refund on your ticket before Midnight Friday, 4th of June 2021. If you wish to attend another date, you can request a refund on your ticket before Midnight Friday, 4th of June 2021 and rebook for another day.
For all other tickets (including Fri, Sat, Sun & Mon single day and Fri-Sat-Sun & Sat-Sun-Mon 3 Day festival entry, camping, VIP and/or parking tickets): All other tickets have been rolled over to their corresponding dates for the new October event. While we work through customer requests, please note that the tickets in your account will continue to refer to the postponed April 2021 event. We will issue updated tickets closer to the event. If you do not wish to attend on the Fri-Sat-Sun-Mon you can request a refund on your ticket before Midnight Friday, 4th of June 2021. If you wish to attend another date, you can request a refund on your ticket before Midnight Friday, 4th of June 2021 and rebook for another day.
REFUND WINDOW The option to refund remains open to all April 2021 ticketholders. You have until Midnight Friday, 4th of June 2021 to request your refund. After this date, all tickets will remain valid for the October event by default. See also above for per ticket information. Should you no longer be able to attend the event, you have the option to request a refund prior to Midnight Friday, 4th June 2021 by logging into your Moshtix Account and following these steps. If you created your booking as a Guest, Sign Up here to register and access your tickets using the same email address that was used for the booking. If you have requested a refund, it will be queued to be processed. You will receive a notification once your refund has been processed, and your ticket(s) will be automatically refunded back to your credit card. Please allow up to 3-5 business days from this notification for the funds to return to your account. If you're unable to see the refund in your account after this period, please contact your financial institution before contacting Moshtix. If your card details have changed, please wait for Moshtix to contact you directly regarding this. Please understand that given the extraordinary circumstances, our Fan Support teams are incredibly busy at the moment, so we encourage you not to contact us. Instead, you can find lots of information and answers to your questions on the Moshtix information portal at tixsupport.moshtix.com.au.
OCTOBER EVENT ON SALE 4-Day Season tickets go on-sale Thursday, 20th of May at 9AM AEST All other tickets go on-sale soon after – subscribe to our newsletter HERE to be the first to find out
BLUESFEST 2022 – EASTER LONG WEEKEND While we will have our event over the Easter Long Weekend in April next year, we cannot offer the option to rollover any tickets to this event at this time. If you have a valid ticket and cannot attend the October Event with your valid ticket, you will need to request a refund. You can then join the waitlist to the exclusive Early Bird Presale for Bluesfest 2022, which will be announced and go on sale at the time of the October Event. Don’t miss out – join the waitlist now
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