2022 Festival Dates: what are the new dates for CMC Rocks QLD 2022?
Friday 23 September 2022 - Sunday 25 September 2022.
2022 Camping Dates: what day will the campgrounds be open for 2022?
Campground C for large camp sites will be open from Wednesday 21 September 2022.
Campground A, B, The Inn and Jayco will be open from Thursday 22 September 2022.
The above dates remain subject to approval of our Traffic Management Plan so are subject to change.
2022 Artists: will more artists be announced for 2022?
Yes we will definitely be announcing more artists between now and the Festival, so keep an eye on our social channels for all the updates.
2022 Ticket On-Sale: what day do tickets go on sale for 2022?
Tickets will be going on-sale at 9:00am (AEST) on Wednesday 3 November 2021.
2020 Tickets: are my 2020 Tickets valid for the new 2022 dates?
They sure are – your 2020 Event Tickets and 2020 Camping Tickets are all valid for the 2022 dates.
We are opening a 2020 Ticket Refund Window for people who want to refund their 2020 Tickets.
When the 2020 Ticket Refund Window closes (see below) if you are still holding your 2020 Tickets:
- you will be deemed to accept the 2022 Terms and Conditions which can be found here.
- your 2020 Tickets will be reissued as 2022 Tickets. Please make sure your Moshtix account details are up to date. These will be issued closer to the Festival Date.
2020 Ticket Refunds: what if I can’t make the new 2022 dates? Can I get a refund?
Yes, you can refund your 2020 Tickets during the 2020 Ticket Refund Window which runs for 28 days from the date we announce the 2022 festival dates.
2020 Ticket Refund Window Opens: 9:00am AEST Monday 25 October 2021
2020 Ticket Refund Window Closes: 9:00am AEST Monday 22 November 2021
As your 2020 Ticket purchase was over 12 months ago, we may not be able to automatically refund to your credit card and you will need to provide Moshtix with your bank account details for a manual refund. Please be patient and allow up to 4 weeks for refunds to be processed and follow the instructions on the email you will receive from Moshtix.
Buying 2022 Tickets: how do I buy tickets?
Moshtix are the only authorised ticket seller. There is no other authorised ticket seller.
Do not buy tickets via buy, swap and sell sites or through social media or online auction and sale sites (like eBay, Gumtree, social media Buy Swap Sell pages and Viagogo). We cannot guarantee that these tickets are valid tickets.
2022 Ticket Pre-Sale: is there a pre-sale?
No there is no pre-sale for CMC Rocks QLD 2022.
2022 Ticket Payment Plans: will there be payment plans available?
The traditional Time To Pay option via Moshtix will not be available for CMC Rocks QLD 2022.
However, CMC is offering payment plan options via Moshtix and LatitudePay for those wanting to pay off their CMC Ticket purchase*:
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LatitudePay Smaller Buys: |
Payment across 10 x weekly payments Available on purchases between $20 and $1000 Customer pays no fees when they pay on time. |
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LatitudePay Bigger Buys: |
Payment across 6 x monthly payments Available on purchases up to $3000 A $10 monthly account keeping fee applies while there is a balance outstanding on your LatitudePay Bigger Buys account |
You will need to set up your account with LatitudePay before you go online to purchase tickets if you wish to use LatitudePay for your ticket purchase.
For more information visit www.latitudepay.com directly or the Moshtix Support Page.
*Subject to approval. Credit limits, terms and conditions and late fees apply. Payment plan is provided by LatitudePay Australia Pty Ltd ABN 23 633 528 873.
Ticket Insurance: will you be offering ticket insurance?
CMC does not offer ticket insurance.
2020 Ticket refunded, but want a 2022 Ticket: I had my 2020 Ticket refunded a while ago – can I buy it back?
No, you will need to purchase a new ticket to the 2022 Festival.
Child / Youth Tickets from 2020: I bought 2020 Tickets for a Child/Youth and they’re now older! Do I have to buy new 2022 tickets for the correct category?
No, as part of our appreciation for you holding onto your 2020 Tickets, you will not be required to refund and re-purchase to “upgrade” your child or youth into the next category.
Moshtix will be in contact via email closer to the Festival Date to arrange for you.
2020 Ticket Refund if I’m not the Purchaser: my friend bought my 2020 Ticket, how do I get my ticket refunded?
Only the account holder can request a refund on tickets they purchased.
If your friend bought your ticket, they will need to request the refund for you.
Refund part of my 2020 Ticket Purchase: I bought 2020 Tickets for a 4 people but one want to refund 1 of them, can I do that?
2020 purchasers who wish to submit a request for refund of single ticket/s only can do so during the 2020 Ticket Refund Window:
2020 Ticket Refund Window Opens: 9:00am AEST Monday 25 October 2021
2020 Ticket Refund Window Closes: 9:00am AEST Monday 22 November 2021
Please log into your Moshtix account and follow the prompts for a partial refund.
Please only select the tickets you require to be refunded because you CANNOT withdraw your request for a refund once submitted.
You will receive a notification once your refund has been processed, and your 2020 Ticket(s) will be automatically refunded back to your credit card account.
Please allow up to 4 weeks from this notification for the funds to return to your account. If you’re unable to see the refund in your account after this period, please contact your bank before contacting Moshtix.
If your card details have changed, Moshtix is unable to process the refund to the old card or another card – you will need to provide your bank account details for the refund. Moshtix will contact you directly via email regarding this.
If you can make 2022 Festival, your 2020 Tickets will be automatically valid for this new date, and you do not need to take any further action. When the 2020 Ticket Refund Window closes, your 2020 Tickets will be reissued as a 2022 CMC Tickets and you will receive email confirmation of this. Please make sure your Moshtix account details are up to date.
IMPORTANT: If you do not apply for a refund within the 2020 Ticket Refund Window you will be deemed to accept the 2022 Terms and Conditions which can be found here.
Refund Processing: how long before my 2020 Ticket refund is processed?
You will receive a notification once your refund has been processed, and your 2020 Ticket(s) will be automatically refunded back to your credit card account. If that fails you will be contacted by Moshtix via email to obtain bank details for a manual transfer. This can take up to 4 weeks from the time you enter the bank details in your Moshtix account. The email from Moshtix will provide instructions for how to do this.
2022 Tickets: will there be additional event and camping tickets available?
Yes there will be additional event and camping tickets for CMC Rocks QLD 2022.
Tickets go on sale 9:00am (AEST) Wednesday 3 November 2021 via Moshtix!
If you intend to purchase using Latitude Pay you need to set up your account before you purchase the tickets.
Please see www.latitudepay.com for more info.
Re-Sale or Re-Issue Facilities: will there be a resale facility?
We may open a CMC Rocks Resale Facility and/or Reissue Facility in the months prior to the festival, but do not guarantee this. We will let you know if a CMC Rocks Resale Facility and/or a CMC Rocks ReIssue Facility opens for CMC Rocks QLD 2022.
Click the SUBSCRIBE button #LINK to sign up to our mailing list so you don’t miss out on any resale news.
Flights and Accomm Refunds: I have bought flights and booked accommodation for the 2020 original dates but can’t get a refund. What can I do?
We understand that many of our patrons have already made plans and we trust local accommodation and travel providers will act in the best interests of all to accommodate these changes without penalty.
COVID Safety: what additional health and safety measures will you be taking to ensure the event is COVID safe in 2022?
In conjunction with key agencies, we will be developing a COVID safe plan for the 2022 event. Health and safety are our number one priority, we will be working with and taking direction from the health and relevant government authorities ensuring we are compliant across all areas. Rest assured we have the best possible team in place to work with authorities in making the festival safe.
Other Questions: how do I ask a question that isn’t on this website?
Email info@cmcrocks.com.
We’ll respond as soon as we’re able to do so, but please be patient.
Vaccinations: do I have to be vaccinated to attend the festival?
See COVID-19 Information in these FAQs.