We are pleased to be able to offer you the option to upgrade your purchase to Secure Tickets through our partnership with Booking Protect. Secure Tickets allow you to apply for a full refund on your order should you, or anyone in your party, be unable to attend due to unforeseen circumstances. This includes injury, illness, travel trouble and other unexpected events. Full details can be found in the Secure Ticket Terms and Conditions
Where available, the option to upgrade to Secure Tickets will be offered at the time of booking. Please note, the cost of this is calculated based on the total cost of your tickets.
Find directions on how to make a refund request in your confirmation email, in the Manage Tickets section when logged into My Account on Moshtix, or by clicking here. Refunds will be issued by Booking Protect via a bank transfer regardless of the original payment method.
Unfortunately the option to upgrade to Secure Tickets can only be offered at the time of purchasing your tickets.
(The information and above steps to apply for a refund also apply to any previous purchases of Refund Protection)