- To get help with an existing order the original purchaser must login to their Moshtix account
- Select the "Manage Tickets & Booking History" option under the "My Account" heading.
- Select the "Help with this Order" option and follow the on screen prompts to submit your enquiry.
- Once the enquiry has been sent, all replies and follow-ups will be sent via email to the account holder.
The "Help Form" can also be accessed while viewing your digital tickets where this is available. You can access this option by clicking the three dots next to your tickets to open the menu.
No fees apply for small amendments such as Josh to Joshua, however if it is a complete name change, this is considered a reissue. Unfortunately, reissues are not available for this event.
If you purchased one of R&V’s Bookatent Premium packages, you will be able to amend the name on the package via your Bookatent portal.